Privacy Policy

Last updated: 18 September 2026

SILOS SPAIN INSTALACIONES SL is committed to protecting the privacy and personal data of website users, customers, prospective customers, suppliers and other individuals with whom we maintain a relationship.

This Privacy Policy explains what data we process, why we process it, how long we retain it, with whom it may be shared and what rights data subjects have.

1. Data Controller

SILOS SPAIN INSTALACIONES SL
Tax ID (NIF): B19250901
Registered office: C/ Gobelas, 15, 28023 Madrid, Spain
Email: silos@silosspain.com
Website: https://silosspain.com/

2. Personal Data We May Process

Depending on your relationship with SILOS SPAIN INSTALACIONES SL, we may process the following categories of data:

  • Identification data, such as first and last name.
  • Contact details, such as email address, telephone number, company, country or province.
  • Information submitted through contact forms or quotation requests.
  • Commercial information related to products, services, projects or enquiries.
  • Information required for administrative, contractual and accounting purposes.
  • Technical information related to the use of the website, where applicable.
  • Information contained in documents used in internal administrative processes.

3. Purposes of Processing

Personal data may be processed for the following purposes:

Enquiries and Requests for Information

To manage enquiries received through website forms, email, telephone or other communication channels.

Quotation Requests and Commercial Relationships

To prepare quotations, respond to commercial enquiries, follow up on business opportunities and manage relationships with customers and prospective customers.

Contractual and Administrative Management

To manage orders, projects, documentation, invoicing, collections, payments and other administrative tasks related to the commercial relationship.

Commercial Communications

To send information about products, services, projects, trade fairs, events, news or other commercial communications where consent has been given or another lawful basis applies.

Management and Automation of Internal Processes

SILOS SPAIN INSTALACIONES SL uses digital tools and automation systems to manage certain administrative and commercial processes, including the receipt, classification, storage and processing of documents and information.

These tools may include Google services such as Google Drive and Google Sheets, as well as automation platforms such as n8n.

4. Legal Basis for Processing

Depending on the circumstances, the processing of personal data is based on:

  • The data subject’s consent.
  • The performance of a contract or steps taken prior to entering into a contract.
  • Compliance with legal obligations.
  • The legitimate interests of SILOS SPAIN INSTALACIONES SL in managing its commercial and business relationships, provided that the rights and freedoms of the data subject do not override those interests.

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected.

Afterwards, it may remain duly blocked for the periods required to comply with possible legal, tax, contractual or administrative obligations.

Where processing is based solely on consent, the data may be retained until the data subject withdraws that consent, without prejudice to any applicable legal obligations.

6. Recipients and Technology Providers

SILOS SPAIN INSTALACIONES SL does not sell or rent personal data.

Data may be processed by service providers necessary for our business activities, including:

  • Web hosting providers.
  • Email service providers.
  • Cloud storage providers.
  • CRM platforms.
  • Automation platforms.
  • Analytics services.
  • IT service providers.
  • Communication and administrative management services.

These providers process data only to provide the contracted services and in accordance with applicable data protection requirements.

Data may also be disclosed to public authorities, official bodies, financial institutions or other third parties where required by law.

7. Use of Google Drive, Google Sheets and Google APIs

SILOS SPAIN INSTALACIONES SL uses an internal automation application to connect certain business processes with Google services.

The application may request authorisation to access services such as:

  • Google Drive, to view, create, upload, organise, rename or modify files required for internal processes.
  • Google Sheets, to view, add or update information in spreadsheets used by SILOS SPAIN INSTALACIONES SL.

Access depends on the permissions expressly authorised through Google OAuth.

Purpose of Access to Google Data

Data obtained through Google APIs is used exclusively to perform the internal processes for which access has been authorised, including:

  • Document management.
  • Classification and storage of files.
  • Recording administrative information.
  • Updating spreadsheets.
  • Running internal automations.

The application requests only the permissions required to perform these functions.

Restrictions on Use

Data obtained through Google APIs:

  • Is not sold.
  • Is not used for personalised advertising.
  • Is not used to create advertising profiles.
  • Is not used to determine creditworthiness or grant financing.
  • Is not transferred to third parties for purposes unrelated to the operation of the service.
  • Is not used to train general-purpose artificial intelligence models.

The use of information received from Google APIs complies with the Google API Services User Data Policy, including its Limited Use requirements.

8. Human Access to Google Data

Human access to information obtained through Google APIs is limited to cases where it is necessary to:

  • Manage the relevant administrative processes.
  • Resolve technical incidents.
  • Ensure system security.
  • Comply with legal obligations.
  • Respond to a specific user request where necessary.

Such information is not accessed for advertising or for purposes unrelated to the services provided.

9. Revoking Access to Google Services

Users may revoke permissions granted to the application at any time through the security settings of their Google Account.

Once access has been revoked, the application will no longer be able to access the Google services associated with that authorisation.

Users may also contact SILOS SPAIN INSTALACIONES SL to request information about the data processed or its deletion where legally applicable.

10. International Data Transfers

Some technology providers may provide services from countries outside the European Economic Area.

Where an international data transfer takes place, SILOS SPAIN INSTALACIONES SL will apply the safeguards required under applicable data protection legislation, such as adequacy decisions or Standard Contractual Clauses approved by the European Commission, where appropriate.

11. Security

SILOS SPAIN INSTALACIONES SL applies technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

For integrations with Google, authorisation is carried out through Google OAuth mechanisms, meaning that SILOS SPAIN INSTALACIONES SL does not need to know or store the user’s Google Account password.

12. Data Subject Rights

Where applicable, you may exercise the following rights:

  • Access to your personal data.
  • Rectification of inaccurate data.
  • Erasure of your data.
  • Restriction of processing.
  • Objection to processing.
  • Data portability.
  • Withdrawal of consent where processing is based on consent.

You can exercise these rights by contacting:

silos@silosspain.com

The request must allow us to properly identify the data subject and specify the right they wish to exercise.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you believe that the processing of your personal data does not comply with applicable data protection legislation.

13. Cookies and Similar Technologies

This website may use cookies and similar technologies.

Information about the cookies used, their purposes and the available configuration options can be found in the website’s Cookie Policy.

14. Changes to this Privacy Policy

SILOS SPAIN INSTALACIONES SL may update this Privacy Policy when necessary due to legal, technical or organisational changes, or changes to the services used.

The current version will always be available on this page.

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